- Christine profile
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- 4167748973
With over 30 years of experience spanning the entire travel industry, from airlines and hotels to agency management, I’ve had the privilege of working in nearly every aspect of the business. My background includes sales, consulting, customer service, account management, vendor partnerships, and client services—each one contributing to my deep understanding of what it takes to deliver an exceptional customer experience.
As the Managing Director of McTavish Travel, my focus is always on putting the customer first. I’m dedicated to leading a talented team that shares this philosophy, ensuring we provide unparalleled service to every client. This customer-centric approach has earned us recognition as one of Canada’s most award-winning travel management companies and has been the foundation of McTavish Travel’s success for over 52 years. I’m proud to be part of this continued legacy.
Whether it’s booking business travel, arranging group travel or planning the perfect vacation, my team and I work hard to make every experience feel personal, thoughtful, and valuable. It’s that dedication to detail and care that keeps our clients coming back, year after year.
When I’m not working with the team or helping our clients plan unforgettable trips, you’ll find me with a camera and GPS in hand (since my sense of direction is questionable at best :-), always seeking new adventures.
Dawn books quite a bit of our travel and is doing an AMAZING job. I have done a significant amount of travel over the years and I wanted to let you know that Dawn has been absolutely amazing to work with. She is prompt, accurate (in a business where 95% is not good enough :), friendly, professional. She continually goes above and beyond. She is hands down the best travel agent that I have had the pleasure to work with. Just wanted to pass that along.
Hi, I just wanted to let you know the great service we had with McTavish Travel. We worked with Carolyn to book our trip to Australia. She took care of our visa's and flights. Our son lost his passport in Australia, we called Carolyn to find out what we could do about our flights to come back. Carolyn worked with us in cancelling and re-booking some flights. Even with the time change, we couldn't always get a hold of Carolyn. Carolyn gave us an email address to contact her after hours which we were very thankful for. Thanks again for the great service Carolyn. We will be using McTavish Travel again.
My company had me contact Dawn to make my travel arrangements from Charlotte. Her service was impeccable. She responded lightning fast with my choice of flights, was very knowledgeable and had a fabulous personality. Not only is (Company Name) a great company to work for but they choose great companies to work with as well! Thank you Dawn!