24/7 Emergency Service
Through our 24/7 Emergency Service, travellers have access to agency support throughout their trip. Our support service is located in Canada and callers have access to Canadian agents who understand our unique market. McTavish Travel provides this Emergency Service to all of our corporate clients. Travellers can conveniently connect to this service via toll-free, collect call, or email.
Our 24/7 Emergency Service has full access to profiles, travel policy and our quality control software which ensures seamless service for your travellers.
Risk Management - Duty of Care
McTavish Travel provides these essential tools for your company’s compliance with duty of care responsibilities:
- e-Travel Advisories - 30 categories of ‘know-before-you-go’ info such as Visa requirements, Health & Safety, and more.
- e-Travel Alerts - Daily Alert emails specific to your travel destination if warranted.
- e-Travel Tracker – Ability to quickly locate all your travellers throughout their journey in emergency situations. Available dashboard providing a single snapshot of alerts, travellers, employees and volunteers around the world.